Privacy Policy

Last modified: Oct 28th, 2019

Privacy Policy Overview

Autify, Inc., a Delaware corporation (“Autify”, “we” or “us”), sets forth this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information of users, including but not limited to personal information, which we receive from users of any services provided by us under the name of Autify (the “Service”). This Privacy Policy applies only to information that you provide to us in relation to the Service.

1. Information Collection and Use

a. Personal Information for Your Account Registry

You can register to join by completing certain required forms.

When you register with us for the Service, we may ask you for your personally identifiable information; specifically, information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, the name of the company where you work or you represent , contact information such as email addresses, and personal information such as date of birth. If you fail to provide such information, you may not proceed with registration, and we will not be liable for any losses or damages you might incur as a result of the non-registration of your Personal Account.

Further, when you log into our site for the Service via a service provided by a third party, such third party may collect your information including Personal Information.

We will own or possess certain information from third party contractors or service providers in the process of your registration to assist us in evaluating your eligibility to register with our Service. Such information shall include, but not limited to, credit history reports, criminal history reports and other reports we reasonably believe necessary.

b. Data for the use of the Service

Before you can use the Service after registering your account with us, you must provide us with the information of the device (ex. Internet Protocol address of your computer) or the website (ex. URL) via which you will use the Service and any data we may require for the performance of the Service, such as test scenarios and test plans.

c. Data automatically collected during the use of the Service

When you use the Service, our servers may automatically collect and record information which your browser sends to us by “cookies” (a cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes), heat maps, web beacons, and log files (“Log Data”). Log Data may include information such as your computer's Internet Protocol address, history of your use of the Service, browser type, the webpage you were visiting before or during your use of the Service, the time spent on those pages, and other information with regard to your computers or mobile devices.

d. Payment Information

We may also collect information we need for processing payment for your use of the Service. For details, please see the Terms of Service.

e. Others

Other than the above, we may collect and record information you voluntary submit to us.

2. Purpose of Use of the Information

Our primary goals in collecting information are to provide and improve our Service, features and content, to administer your use of the Service, and to enable us to assist you and our other customers in using the Service.

Specifically, we use your information referenced above (“Customer Information”) in the following ways.

a. Provision of the Service and Customer Support

We use your Customer Information to provide the Service and for customer support purposes, such as to answer your inquiries. Please note that we may also use your Personal Information in order to contact you regarding your use of the Service.

b. Announcements by Autify

We also use your Customer Information to contact you with our newsletters, marketing, promotional materials and other information that may be of interest to you.

c. Research and Development

We may use your Customer Information to monitor and analyze the use of the Service, for technical administration, to increase our Service functionality and user-friendliness, and to better tailor our Service to our customers' needs.

d. Use for Dispute Resolution, under laws and order of government

We may use the Customer Information if necessary to research and handle any claims or disputes with regard to the Service by our customers, provided that we are entitled to use the Customer Information under applicable laws or are so required by orders from applicable government authorities.

Autify cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including, but not limited to, subpoenas), to protect the property and rights of Autify or any third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or poses a risk of being, illegal, unethical or legally actionable activity.

e. Payment Procedure

We may use your Customer Information to process payment of the Service fees.

f. Machine Learning

We may combine your Customer Information, including your Personal Information, with other information that we collect during your use of the Service in deep learning processes, in an attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Service is used. However, data collected in deep learning will not be aggregated with information collected from other customers.

3. Information Sharing with a Third Party

We will not share your Customer Information with a third party unless we obtain your agreement or we are allowed to do so under applicable laws, except for information shared between Autify, Inc. incorporated in the United States and its wholly-owned subsidiary, Autify, Inc. (Autify Kabushiki Kaisha), a Japan corporation incorporated in Japan.

4. Cookies

Like many other providers, we use “cookies” to collect information. We use cookies mainly for the following purposes.

  1. First, we utilize cookies to identify your account in our records.
  2. Second, we utilize cookies to gain a better understanding of how you interact with the Service.
  3. Third, we utilize cookies to monitor aggregate usage by our customers and web traffic routing on the Service.
  4. Fourth, we utilize cookies for advertisement campaigns and to analyze such campaigns’ efficiency. Third party advertisers on our site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of our site or all functionality of the Service.

5. Service Providers

We may employ traffic analysis tools and behavioral targeting advertising services managed by third parties to gain a better understanding of your interaction with the Service and to provide appropriate advertisements to our customers. We have not allowed these third parties to have access to, disclose or use your Personal Information for any purpose.

Here are the third party companies we currently employ or will employ. Please see their websites for more information of their Terms of Service and Privacy Policies.

	・Google Analytics


	・Intercom


	・BrowserStack

6. Deletion of Your Information

All of our customers may review, update, correct or delete the Personal Information in their registration profile by contacting us at info(at)autify.com.

If you would like us to cancel your account and delete your Customer Information, please delete your account on the site of the Service. After such deletion of your account, your Customer Information will be deleted immediately or after a period of reservation, provided that we do not have any legal obligation or a legitimate business reason to retain the information contained in your account.

7. International Transfer

Your information will be processed in computers or servers located in the United States and Japan, where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Links to Other Websites

Our Site contains links to other websites. If you click on another third party link, you will be directed to that third party's website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

9. Policy Updates

This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes or updates we will notify you by email (sent to the e-mail address specified in your account) or a notice on the site or other means. Once you use the Service after we notify you of such changes or updates, you will be deemed, to the extent permitted by applicable laws, that you agree with such changes or updates.

We encourage you to periodically review this page for the latest information on our privacy practices. You may review the history of the revisions of this Privacy Policy at the “Revisions” section.

10. Security

a. General

Autify is very concerned with safeguarding your information. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our site or the Service, you can contact us at info(at)autify.com. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored ‟personal data” (as defined in applicable laws) to you via email or conspicuous posting on our site as soon as possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

b. Phishing

Identity theft and the practice currently known as “phishing” are of great concern to Autify. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Autify Account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

11. Our Policy Towards Children

The Service and our site are not directed to individuals under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info(at)autify.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Contacting Us

If you have any questions about this Privacy Policy, please email us at info(at)autify.com.

Sign up now to request
our demo session.

Request Demo
Second_Illustration_v11Created with Sketch.