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This policy alsoaims to ensure transparency and provide you with choices regarding how yourpersonal information is handled.
Autify, Inc., a Delaware corporation (“Autify”,“we” or “us”), sets forth this Privacy Policy to inform you ofour policies and procedures regarding the collection, use and disclosure of information of users, including but not limited to personal information, whichwe receive from users of any services provided by us under the name of Autify (the “Service”). This Privacy Policy applies only to information that you provide to us in relation to the Service.
You can register to join by completing the registration form via our website. When you register with us for the Service, we may ask you for your personally identifiable information; specifically, information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, the name of the company where you work or you represent, contact information such as email addresses, and personal information such as date of birth. If you fail to provide such information, you may not proceed with registration, and we will not be liable for any losses or damages you might incur as a result of the non-registration of your Personal Account. Further, when you log into our site for the Service via a service provided by a third party, such third party may collect your information including Personal Information. We will own or possess certain information from third party contractors or service providers in the process of your registration to assist us in evaluating your eligibility to register with our Service. Such information shall include, but not limited to, credit history reports, criminal history reports and other reports we reasonably believe necessary.
Before you can use the Service after registering your account with us, you must provide us with the information ofthe device (ex. Internet Protocol address of your computer) or the website (ex.URL) via which you will use the Service and any data we may require for the performance of the Service, such as test scenarios and test plans.
(a) We may collect personal information from you through various methods, including but not limited to: direct input via registration forms or contact inquiries, automatic data collection through cookies, log files, or tracking technologies, and legitimate acquisition from third-party partners or service providers with whom we have contractual relationships.
(b) When you use the Service, our servers may automatically collect and record information which your browser sends to us by “cookies”(a cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes), heat maps, web beacons, and log files (“Log Data”). Log Data may include information such as your computer’s InternetProtocol address, history of your use of the Service, browser type, the webpage you were visiting before or during your use of the Service, the time spent on those pages, and other information with regard to your computers or mobile devices.
(c) In addition to the methods described above, we may also collect information through integrated third-party services, customer support tools, and communication platforms used in the course of providing our services. This may include automated collection via SDKs, APIs, and command-line interface tools.
We may also collect information we need for processing payment for your use of the Service. For details, please see our Terms of Service.
Other than the above, we may collect and record information you voluntary submit to us.
Our primary goals in collecting information are to provide and improve our Service, features and content, to administer your use of the Service, and to enable us to assist you and our other customers in using the Service. Specifically, we use your information referenced above (“Customer Information”) in the following ways:
(a) To provide, maintain, and improve our Service and itsfunctionality.
(b) To support customer inquiries and enable effective customer support.
(c) To contact users with marketing, newsletters, and promotional materials.
(d) To conduct research and analysis for feature development and user experience optimization.
(e) To monitor and analyze usage for technical administration and performance improvements.
(f) To personalize advertisements and measure campaign effectiveness.
(g) To ensure the security and integrity of our systems and prevent unauthorized access.
(h) To resolve disputes, comply with legal obligations, and respond to governmental inquiries.
(i) To process payments for services provided.
(j) To improve service experience using machine learning and data-driven insights (not shared across customers).
In addition to information provided directly by users, we may also collect information through integrated third-party services, customer support tools, and communication platforms used in the course of providing our services. This may include automated collection via SDKs, APIs, and command-line interface tools.
We will not share your Customer Information with a third party unless we obtain your agreement or we are allowed to do sounder applicable laws, except for information shared between Autify, Inc. incorporated in the United States and its wholly owned subsidiary, Autify, Inc.(Autify Kabushiki Kaisha), a Japanese corporation.
We may also share user information with third-party service providersand partners for the following purposes:
(a) To deliver personalized advertisements and promotional campaigns.
(b) To support customer relationship management (CRM) and marketing automation platforms.
(c) To enable real-time customer engagement and communications through chat and webinar systems.
We may provide personal information to third-party service providers located outside the United States for purposes such as payment processing, analytics, marketing automation, and operational support. Such transfers are conducted under strict data protection measures and contractual safeguards.
We ensure that appropriate safeguards are in place when transferring user data overseas, including the use of standard contractual clauses and technical and organizational security measures to protect personal information.
a. Like many other providers, we use “cookies” to collect information. We use cookies for the following purposes:
(a) To identify your account in our records.
(b) To understand how you interact with the Service.
(c) To monitor aggregate usage and web traffic routing.
(d)To support advertisement campaigns and analyze their effectiveness.
(e)To maintain login sessions and user authentication.
(f) To measure and analyze usage trends and performance.
(g)To deliver relevant advertisements and track conversion results.
(h)To improve service functionality and monitor technical issues.
b. Third-party advertisers may also place or read cookies on your browser. You can instruct your browser to reject cookies or prompt before accepting them.Note that some site functionality may be unavailable without cookies.
c. We may obtain user-related information from third-party advertising platforms, analytics services, or data providers. Such information may include cookies, mobile advertising identifiers, browsing history, and other usage data. These third parties may process such information in accordance with their own privacy policies.
d. Users may request the disclosure, correction, or deletion of their personal information by contacting us via email. To verify identity, we may request government-issued identification or relevant documentation. For requests made through authorized representatives, we may require appropriate proof of delegation or legal authority.
For troubleshooting, bug tracking, and product improvement, we may collect certain device and usage data via CLI tools. This may include system logs, error messages, and operational history. You may opt out of such collection within the tool settings, though this may limit our ability to provide technical support.
Our services do not respond to Do Not Track signals from browsers.
We may obtain personally related information, such as cookie data, advertising identifiers, and browsing history, from third parties including advertising providers and data vendors, for the purposes of marketing analysis and service improvement.
The information so obtained shall be appropriately managed in accordance with our personal data protection policies.
We may use the third-party services listed below. These service providers have their own privacy policies, which may apply to the Customer. For further details, please refer to the links provided below.
Third Parties Providing Personal-RelatedInformation to Us
In providing our services, we may entrust certain operations involving personal information to subcontractors. We ensure that such subcontractors handle personal information only within the scope of the entrusted operations, based on contractual agreements. We supervise these subcontractors appropriately and require them to implement necessary security control measures.
Such subcontractors may be engaged for the following purposes:
(a) To support the operation and maintenance of infrastructure and cloud environments.
(b) To provide webinar and live event functionality, including Q&A andpolling.
(c) To facilitate technical support, ticketing, and customer interaction systems.
We shall appropriately manage the information received from you, and such information shall be automatically deleted upon the lapse of six (6) months from the termination of the relevant agreement. Thereafter, upon the lapse of an additional one (1) month from such deletion, the information shall be permanently erased by technical means that render recovery technically impossible. Notwithstanding the foregoing, if the retention of certain information is required pursuant to applicable laws or regulations, such information shall be retained in accordance with such laws or regulations.
All of our customers may review, update, correct or delete the Personal Information in their registration profile by contacting us at our contact form.
If you would like us to cancel your account and delete your Customer Information, please delete your account on the site of the Service. After such deletion of your account, your Customer Information will be promptly deleted, provided that we do not have any legal obligation or a legitimate business reason to retain the information contained in your account.
Your information will be processed in computers or servers located in the UnitedStates and Japan, where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Site contains links to other websites. If you click on another third-party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
To request disclosure, correction, or deletion of your personal information, please contact us through the designated channel. We will verify your identity and respond appropriately in accordance with applicable laws. In some cases, we may request documentation for identity verification, such as government-issued identification or authorization letters if the request is made by an agent.
For more details about our security measures, please refer to our Information SecurityPolicy available at: https://autify.com/security-policy
This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes or updates we will notify you by email (sent to the e-mail address specified in your account) or a notice on the site or other means. Once you use the Service after we notify you of such changes or updates, you will be deemed, to the extent permitted by applicable laws, that you agree with such changes or updates.
We encourage you to periodically review this page for the latest information on our privacy practices. You may review the history of the revisions of this Privacy Policy at the “Revisions” section.
Autify is very concerned with safeguarding your information. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.If you have any questions about security on our site or the Service, you cancontact us at our contact form. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored ‟personal data” (as defined inapplicable laws) to you via email or conspicuous posting on our site as soon aspossible and without unreasonable delay, insofar as consistent with (i) thelegitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Identity theft and the practice currently known as “phishing” are of great concern to Autify. Safeguarding information to help protect you from identity theft is atop priority. We do not and will not, at any time, request your credit card information, your Autify Account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
The Service and our site are not directed to individuals under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with PersonalInformation without their consent, he or she should contact us at our contact form. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
If you have any questions about this Privacy Policy, please email us at our contact form.
Established:August 24, 2019
Last Updated: April 30, 2025
