Last Tuesday, I watched a QA engineer spend three hours manually clicking through the same login flow that their automated test could verify in thirty seconds. The irony? They were debugging why that very automation kept failing on edge cases her manual testing had never caught.
This is testing in a nutshell. A constant dance between human intuition and machine precision, where each approach excels exactly where the other...doesn't.
I've been watching teams wrestle with this for years. And honestly? Most of the advice out there makes it sound way more straightforward than it actually is.
Some folks will tell you automation is the future. Others will insist nothing beats human judgment. Meanwhile, you're stuck in the middle trying to figure out what actually works. For your specific situation. Your team. Your deadlines. Your sanity.
Manual testing is pretty much what it sounds like: actual humans clicking around your application, trying things out, seeing what breaks
What Is Manual Testing?
Manual testing is pretty much what it sounds like: actual humans clicking around your application, trying things out, seeing what breaks. It's testing the way users actually use your software.
This form of testing helps mimic how users would interact with an application, unravel accessibility issues, and also ascertain the parts that are repetitive and can be automated.
How Manual Testing Actually Works
Picture a manual tester on your team. They’d pull up the latest build and start playing around. Maybe they’d test something like the checkout flow by adding items to a cart, fumbling with payment info the way real customers do. Watching for anything that feels off. Not just whether the buttons worked but also whether the whole experience made sense.
Then they might get creative. What happens if you enter a credit card number with spaces? What if you hit the back button halfway through checkout? What if you try to buy something that's out of stock?
They are relentless about finding edge cases—the kind nobody thought to write down in requirements.
Where Manual Testing Really Shines
Manual testing works best when you need human judgment and creativity. It’s like when the QA person discovered that our "successful" checkout page was actually driving customers away. The confirmation message was buried under a wall of upsell offers. No automated test would have flagged that as a problem. But any human could tell you it felt off.
Exploratory testing is where manual testing really works wonders. I remember watching another tester find another issue by accident. They were trying to break the form validation by pasting the entire text of Moby Dick into a comment field. And it turns out that our system couldn't handle it gracefully.
Who would have thought of writing a test case for that?
Manual testing also saves you when you're dealing with workflows that span multiple systems. That’s especially true with ones involving approvals or manual steps. It would be difficult automating a test that requires someone to physically sign a document and scan it back into the system.
The Reality of Manual Testing
Manual testing has some obvious perks. It's flexible. If a tester notices something weird, they could dig deep right away instead of filing a ticket to write a new test script. It also gives you the user's perspective, which matters more than we sometimes admit. Manual testing is often preferred when the deadlines are strict and there isn’t enough time or bandwidth to automate everything.
But let's be honest about the downsides too. Manual testing can get slower when there are many repetitive steps. It’s also hard to scale when requirements evolve. These situations demand a system that can be used to perform quick iterations.
When the scenarios increase or the scope of the application changes, more time is spent in regression testing. And humans can tend to make mistakes and miss some edge cases in the rush of things.
When to Stick With Manual Testing
You probably want to keep things manual when you're dealing with brand new features—the kind that are still changing daily. We made the mistake once of spending two weeks automating tests for a feature that got completely redesigned the following week. Manual testing also makes sense for anything involving complex user judgment or workflows that change frequently, and sometimes you're just stuck with it. Sometimes the technology just isn't ready for automation, no matter how much you want it to be.
Instead of a tester manually testing the login flow fifty times, you can write some code that does it automatically
What Is Automated Testing?
Automated testing is basically getting a computer to do all that clicking and typing for you. Instead of a tester manually testing the login flow fifty times, you can write some code that does it automatically.
Think of automated tests as incredibly focused computer programs. You tell them exactly what to do: go to this page, type this username, click that button, check if this message appears. They follow instructions to the letter. The magic happens when you can run these tests at scale.
While a manual tester could test the login flow once every few minutes, an automated test can do it in seconds. Run that same test with a hundred different user accounts? No problem. Test it across five different browsers simultaneously? Easy.
Where Automation Really Pays Off
Automation becomes your best friend when you need to do the same thing over and over again. Regression testing is the obvious example. Once you've got a stable feature, you want to make sure it keeps working when other stuff changes. Load testing is another area where automation shines. Automated tests can simulate huge loads easily and help stress test the application, as well as ensure the application can scale well.
And then there's the stuff that's just too tedious for humans. Testing the same checkout flow with 500 different combinations of products, shipping addresses, and payment methods? Automation can really shine in such scenarios.
The Good and Bad of Automation
Automation's biggest win is speed and consistency. Tests that took a human tester hours can run in minutes. And they'll give you the same results every single time. But automation has some frustrating downsides. The upfront cost is brutal.
Writing good automated tests takes time and skill. I've seen teams spend months building automation that barely worked. Then they spent more months maintaining it. This is where modern low-code tools like Autify shine bright. One can write tests using natural language while also leveraging the power of Playwright when needed.
There's also the false confidence problem. Your automated tests might be passing beautifully while your actual users are having a terrible experience because the tests aren't checking for the right things.
When Automation Actually Makes Sense
Automation works best when you've got stable features: the kind that aren't changing much but need to be tested regularly. The sweet spot is repetitive testing that follows predictable patterns, like "log in, do this sequence of actions, verify the result." You also want automation when the scale of manual testing becomes humongous.
Testing APIs with thousands of different parameter combinations? Automating that is a no-brainer.
Running the same test across ten different browser versions? Automate it.
Here's what took me way too long to understand: automation isn't about replacing human testers. It's about letting those human testers focus on the interesting problems while computers handle the tedious stuff.
Humans are great at judgment, while machines are great at being thorough
Manual vs Automated Testing
Humans are great at judgment, while machines are great at being thorough.
A QA person could tell you in thirty seconds that your checkout page felt sketchy, even if they couldn't articulate exactly why. An automated test would verify that all the buttons worked and the transaction completed successfully, completely missing the fact that customers were abandoning their carts because the page looked like a scam.
But flip that around. Ask the QA to test login with 500 different username/password combinations, and they’ll either go insane or start skipping steps. An automated test will dutifully check every single combination. And it’ll catch that weird edge case where usernames with exactly 47 characters cause the system to crash.
Neither approach is better. They're just good at completely different things.
Speed (It's Complicated)
Everyone assumes automation is faster. And they're right about execution. An automated test suite that takes two hours to run might take a team of manual testers two weeks to get through. But here's the catch. Writing those automated tests in the first place can take forever. I once watched a team spend three months automating tests that could have been run manually in a week. The automation eventually paid off. But that’s only because they ran those tests hundreds of times over the next year. If they'd only needed to run them once, manual would have been the obvious choice.
Again, this is where new features, like writing tests in natural language, offered by low-code automation platforms like Autify, really come in handy.
Speed also depends on what kind of feedback you need. Automated tests give you results fast. But they only tell you what they were designed to check. Manual testing is slower but might catch problems you never thought to test for.
Reliability (They Both Have Issues)
Automated tests are incredibly consistent. They'll do exactly the same thing every time, which is great until you realize they're consistently doing the wrong thing. I've seen automated tests happily passing for months while missing a critical bug because nobody thought to check the thing that was actually broken.
The real challenge with automation is false positives: tests that fail because the button moved two pixels, not because anything actually broke. Nothing kills confidence in your test suite faster than having to investigate ten "failures" that turn out to be nothing.
Manual testers, on the other hand, are inconsistent in different ways. A QA might miss something when they’re rushing before vacation, but they might also catch a subtle usability issue that no automated test would ever notice.
Scale and Maintenance Woes
Automation wins big on scale. Need to test your app on twenty different browser versions? Automation can handle that while you're sleeping. But here's where automation can break your heart: maintenance. Every time the UI changes (and it will change constantly), your automated tests break.
On the other hand, manual testing runs into similar issues with ever enhancing regression tests when the scope of application changes. A good middle ground is to check on bandwidth and capacity and decide when to strategically automate things while letting manual testing run the show for quick turnaround.
Don't make decisions based on what you think you should do. Make them based on what you can actually pull off.
If your team doesn't have automation skills and you're shipping next week, this probably isn't the time to learn Selenium. If you're releasing twice a day and spending most of your time on manual regression testing, it might be worth the investment to automate some of that pain away.
The teams that actually succeed with testing don't spend much time arguing about manual versus automated
Finding the Right Mix
The teams that actually succeed with testing don't spend much time arguing about manual versus automated. They just use whatever works for each specific situation. Here's what I've seen work: start with the boring, repetitive stuff that nobody wants to do manually and automate that.
This includes login flows, basic navigation, simple form submissions—anything that follows the same pattern every time and breaks regularly when other things change.
Leave the interesting problems for humans. Consider manual testing for new feature exploration, usability testing, complex business workflows that involve multiple systems and human decisions—basically anything where you need someone to think about what they're seeing, not just verify that buttons work.
Before you decide how to test something, figure out
- How often will this break if other things change?
- How much does it cost when this breaks?
- How often will we need to run this test?
- Is this the kind of thing a computer can reliably check?
If you're testing something that changes weekly and only needs to be checked once, automation is probably overkill. If you're testing core functionality that needs to work perfectly every single release, automation starts looking pretty attractive.
Bridging the Gap
The whole manual versus automated debate usually comes down to one frustrating reality: automation is powerful but hard to get right, and manual testing is intuitive but doesn't scale.
This is where tools like Autify Nexus actually make sense. Instead of forcing you to choose between "easy but limited" or "powerful but complicated," they give you both options. Start with low-code automation when you just need to get something working, then add custom code when you hit the edge cases that require more sophistication. Since it's built on Playwright, you get the reliability of professional automation tools without needing a huge amount of expertise to use them.
The real win is that you don't have to completely restructure your team or abandon everything you're already doing. You can start automating the obvious stuff while keeping manual testing for the problems that actually need human judgment.

The Bottom Line
Look, there's no winner in the manual versus automated testing fight. That’s because it's not actually a fight. It's like arguing whether you should use your brain or your hands. You need both, just for different things.
Manual testing gives you insight, creativity, and the ability to spot problems nobody thought to look for. Automation gives you speed, consistency, and the ability to check a million things without losing your mind. The teams that figure this out use each approach for what it's actually good at.
If you're doing everything manually right now, don't feel like you need to automate everything tomorrow. Pick one repetitive test that you're tired of running and start there. If you've already got automation but it's brittle and high-maintenance, maybe slow down a bit and let humans handle the messy stuff.
The goal isn't perfect test coverage. Or the fastest possible test suite. It's shipping good software without going crazy in the process. Sometimes that means writing code to test your code. Sometimes it means having a person actually use your application like a real person would.
Ready to stop overthinking this and actually improve your testing? Try Autify Nexus for free and see how much easier testing gets when you can do both manual and automated, without having to choose sides.