The person who fulfills this role will be in charge of technical support for Autify, AI-powered software testing automation platform. An ideal candidate for this role will understand implementation of the application for a diverse variety of clients, resolve clients’ technical issues, and increase satisfaction with the product. This position can be fulfilled fully remotely.
- Support automation of clients’ tests using chats and emails
- Investigate the cause of failures and bugs of automated tests, prioritize these issues, and resolve them by working with the engineering team
- Fix bugs in Autify’s codebase and improve functionality
- Always customer centric and build great relationship with customers
- Excellent communication skills
- Basic knowledge of software testing
- Web application development experience as a software engineer
- ISTQB certified
- E2E test automation experience with Selenium and Appium
- Development experience using Scrum
Ruby (Ruby on Rails), Python
AWS, Docker, Redis
Slack, Airtable, JIRA, Asana, GitHub, GitHub App, CircleCI, Mixmax, Zoom, 1Password, Sketch, Jekyll, Sentry, Netlify, Open API
Autify, Inc. is a San Francisco-based startup that graduated from the US top accelerator “Alchemist Accelerator” as a first Japanese team. Our mission is to use the power of technology to increase people’s creativity, and we provide “Autify”, a test automation platform for software powered by AI.
With the market changing rapidly, the software is required to be released quickly, and agile development has become mainstream. In fact, 92% globally use agile development, and 71% of them want to release more than once a week. In such a cycle, manual testing is too time-consuming, so it is imperative to move to automation. Our service can solve such critical issues and make customers more competitive in software development.
The global budget of QA is said to reach to 1.2 trillion USD, and we will rapidly expand not only in Japan but also overseas. If you would like to try new challenges in an environment that has the opportunity to win this huge global market, we are looking forward to your application.