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Customer Success Engineer

About Autify

Autify, Inc. is a San Francisco-based startup that graduated from the US top accelerator “Alchemist Accelerator” as a first Japanese team. Our mission is to use the power of technology to increase people’s creativity, and we provide “Autify”, a test automation platform for software powered by AI.

With the market changing rapidly, the software is required to be released quickly, and agile development has become mainstream. In fact, 92% globally use agile development, and 71% of them want to release more than once a week. In such a cycle, manual testing is too time-consuming, so it is imperative to move to automation. Our service can solve such critical issues and make customers more competitive in software development.

The global budget of QA is said to reach to 1.2 trillion USD, and we will rapidly expand not only in Japan but also overseas. If you would like to try new challenges in an environment that has the opportunity to win this huge global market, we are looking forward to your application.

Job Description

You will be responsible for the sales and technical implementation support of AI-powered software test automation product, Autify.

  • Autify implementation and operation support to customers
  • Understand customer needs deeply and work with product development team to build new features
  • Analyze customer test cases and design automation test scenarios

Required

  • Always customer centric and build great relationship with customers
  • Excellent communication skills
  • Website development experience using HTML, CSS, JavaScript
  • Basic knowledge of software testing
  • Japanese (Native)

Preferred

  • Experience in sales of products for engineers
  • ISTQB certified
  • E2E test automation experience with Selenium and Appium
  • Development experience using Scrum

Development Environment

  • Frontend
    HTML、CSS、JavaScript, TypeScript, Babel, React, Redux, Jest, Webpack, Parcel
  • Server-side
    Ruby (Ruby on Rails), Python
  • Database
    Postgresql
  • Infrastructure
    AWS, Docker, Redis
  • Others
    Slack, Airtable, JIRA, Asana, GitHub, GitHub App, CircleCI, Mixmax, Zoom, 1Password, Sketch, Jekyll, Sentry, Netlify, Open API

Working Conditions

LocationNINGYOCHO 2A, 6-4 Nihonbashitomizawacho, Chuo-ku, Tokyo Japan, 103-0006
Office Hours10:00 - 19:00
A Day offWeekends and holidays
Paid VacationGranted 10 days when joining the company. Then grant 20 days up to the maximum number of years of stay.
otherSocial Insurance Scheme / Okey to have a side project

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